Here for you: Please note that Brookman’s services remain uninterrupted during this time. Read more

Continuing Our Services During the Pandemic

Date: March 19th, 2020 - Written by: Brookman Solicitors

 

We would like to reassure our clients that we are able operate with minimal disruption for the duration of the pandemic. Since becoming paperless a little over two years ago, all our platforms are now cloud-based, and all of our staff are able to work from home. In particular, all our solicitors will be working from home until further notice. Our telephone system is capable of remote operation and accordingly our secretaries also will be rostered to provide a combination of working from home and a minimal presence in our Chancery Lane office, dealing with basics like post, court deliveries and courier services.

We can maintain our high level of communication with our clients through telephone and email. For longer scheduled appointments we would encourage our clients to meet us through a video link. We are using the Zoom platform. Once we schedule a meeting, all you, as a client, will need to do is to go to the personalised web link sent to you prior to your meeting. There is no requirement to download any software or application.

The court system has been slow to adapt, and current court arrangements are unsuitable. Our view however is that most personal attendances by clients should be avoided and we will make suitable remote arrangements on a case-by-case basis. Although the courts have for many years claimed to use telephone and video links for hearings, they have very rarely actually utilised them. For that reason, we expect that we will continue to have our reliable pool of barristers attending court in person, but we will set up remote arrangements for them to have live instructions wherever possible. When personal attendances are necessary we will be looking at all sensible precautions.

At the moment we do not anticipate that the speed at which matters are completed will materially slow down, and we think that the time estimates that we have given you will probably hold good.

We understand that some clients may have unexpected financial difficulty at this time. It is most important that you tell us if this is the case, and we can mutually discuss possible solutions. The worst thing would be not to tell us and simply not pay, because that is going to materially impact on our relationship and accordingly on your representation.

We suspect that this situation will continue well into summer, and we are presently working on the assumption that we will not be resuming earlier arrangements sooner than July. No one should be expected to put their lives on hold for such a long period of time, and we are confident that we can continue to progress matters for you despite whatever nature throws at us with this virus.

If you have any concerns please do not hesitate to contact us or contact one of our team directly.


 

 

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Wim Jansen 24/06/2020

I contacted Brookman to ask for information regarding the validity of an international divorce court ruling. They were very quick in providing me with the right information. When I had another question a few months later around children matters I phoned them again and after taking some background information and contact details they booked me in for a free telephone consultation with 1 of their partners Talitha Brookman. She spent half an hour of her time explaining to me what I could expect and provided legal advice. All was free of charge. I would not hesitate to contact them again should any matter become more formal and have to go through court. The service has been quick, professional and very friendly.

Rebecca Brown 01/06/2020

Highly recommend this firm. Having searched around different firms for advice for some time, I had a free consultation with Henry Brookman. He was incredibly knowledgeable about my complex situation, gave straightforward advice and empowered me to understand exactly how I need to proceed.

Nik Carter 10/05/2020

I recently had a free initial consultation with Henry Brookman via video conference. He was considered and meticulous in his approach and gave me well thought through advice. He followed this up with a letter in writing summarising the advice he gave me. I would thoroughly recommend his services to anyone looking for legal representation in a divorce.

Sarah Jones 02/05/2020

Henry was extremely helpful and pleasant to speak with. He provided comprehensive advice in a matter of hours and responded promptly to any queries I had. I would highly recommend speaking with him.

Shazan Awam 19/04/2020

Very helpful and thorough advice. Highly Recommend!