All solicitors undergo rigorous training. This gives you a degree of reassurance when searching for the right divorce solicitor. In addition the Solicitors Regulation Authority monitors professional conduct and all solicitors are required to hold professional indemnity insurance. So if something goes wrong with your legal representation there are ways to rectify matters. This isn’t the case if you represent yourself or use an unregulated legal advisor. Some firms, including Brookman have additional accreditations such as Lexcel. This is awarded only to firms with the highest management and customer care standards. We also feature in the respected legal directory of law firms, The Legal 500.
Today most people’s search for an experienced divorce solicitor starts online. Reviews posted by past clients and website testimonials provide crucial information about the personality of a law firm, the skills of particular solicitors, their ethos and their approach to work. This type of information is easy to find – and it is invaluable to people looking for a divorce solicitor. Online divorce and family lawyer reviews as well as established legal directories are now the most effective way to differentiate law firms. In short they are the most effective tool for finding the right divorce solicitor for you.
ONLINE REVIEWS – WHY ARE THEY IMPORTANT?
Divorce and family lawyer reviews matter because they are written by genuine clients. They haven’t been composed by a marketing team trying to create an image for a law firm that might be misleading. Instead they are the opinions of men and women who have had the same experience of family breakdown as you. People who have had the same priorities and worries as you.
We get enormous satisfaction from our own online reviews and hope they are useful to potential clients. A quick look at some of them shows what clients really appreciate about our service. Comments include:
not being made to feel like just another client
lawyers who are confident, good listeners, tactful
highly knowledgeable and experienced divorce solicitors
genuine empathy and compassion – a quality I did not find with other solicitors that I contacted before Brookman
not afraid to tell things as they are – even if I would find that hard to accept
calm and rational approach, seeking as far as possible to defuse the hostility and animosity wherever they could
CAN I TRUST DIVORCE AND FAMILY LAWYER REVIEWS?
While there are genuine concerns about fake online reviews for some products and services we believe it’s usually obvious whether the law firm reviews you’re reading are genuine. Firstly it’s not as easy to fake a review of a divorce solicitor in the same way that a review of a new electrical appliance (for example) could be faked. Comments tend to be unique and often identify the way an individual solicitor helped. If the reviews you are reading clearly show specifics about the client’s circumstances, then they are much more likely to be real. If the reviews offer more generic praise or criticism, you may want to research a little more to be sure the reviews are genuine.
WHAT ABOUT NEGATIVE FAMILY LAWYER REVIEWS?
Sometimes negative reviews are the most useful type of review of all. They can highlight flaws you would never have been able to discover alone. In addition it is always worth considering how a law firm or solicitor responds to a negative review. Often there is a legitimate explanation for the poor review. Sometimes the firm will apologise. If the firm disputes the review consider whether they do so in a professional and polite manner. This can tell you as much about the law firm’s attitude to clients as any positive review.
You can see Brookman’s Google reviews in full here.